Train your crew during down/off season, yard refits and initial commissioning.
Whether commissioning a new build, restoring a classic or undergoing routine warranty work, front of house systems and protocols are best implemented from the outset. Fix potential problems before you set sail.
Are you happy with your uniforms? Do the toiletries look and feel pedestrian and mainstream? Are the table service food and beverage service requisites of crystalware, chinaware and silverware uniquely inspirational?